Delete your Linvuu account and data

This page covers the linvuu.com.br website and the Linvuu app on Google Play. You can request deletion here without signing in to the app or reinstalling it.

How to request it

1. If you have a subscription, cancel it first (see below). Deleting your account does not stop store or card charges.
2. Send the request from your account email, using the button below or writing to our address directly.
3. We will confirm the request comes from the account holder and reply confirming the deletion. Do not send passwords or documents.

If your email app does not open, send your request to contato@linvuu.com.

What is deleted

• Account: name, email and sign-in access.
• Progress stored in your account: completed sessions and practice.
• The link between your account and your subscription (on the website or Google Play).
• Newsletter subscription, if any.

What may be kept

Payment and access records, and your request message, are kept for 6 months after deletion and then erased. Stripe and Google keep their own payment records under their own policies.

Analytics and learning measurement data use a random identifier that is not linked to your account. To delete it, clear your browser data or, in the app, use "Delete progress on this device" on the Account screen.

Cancel your subscription first

• Google Play subscription: on your phone, open Google Play › Payments & subscriptions › Subscriptions › Linvuu › Cancel.
• Website subscription: sign in at linvuu.com.br/en/assinatura and use "Manage or cancel".

Only clear this device

If you only want to delete progress saved on your phone, without deleting your account, use "Delete progress on this device" on the app’s Account screen.